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Payment methods

Are payments on sartorialionora.com safe?

Yes, purchases made on sartorialionora.com are safe and guaranteed. Online payments by credit card or PayPal account are completely risk-free.

Payment information is encrypted during transmission and managed directly by Paypal or Stripe. In no case sartorialionora.com will be aware of the credit card number, nor will it retain or store the data provided on its systems. sartorialionora.com will only receive communication of the positive outcome of the transaction.

To ensure maximum security in purchases, the information relating to payments transmitted via the internet is encrypted by the SSL (SecureSocketLayer) protocol.

Industry standard SSL (SecureSocketLayer) technology enables the encryption of potentially confidential information, such as your name and address, and other important confidential information, such as credit card details. The information exchanged between your computer and sartorialionora.com cannot be read or copied, in the event that they are intercepted by someone.

What payment methods are available on sartorialionora.com?

On sartorialionora.com you can use one of the following types of payment:

Credit Card via Stripe

Stripe is a technology company that offers an economic infrastructure for financial transactions via the Internet. Organizations of all sizes, from small start-ups to publicly traded companies, use our software to accept payments and manage their business online.

Payment for Products purchased on the Site can be made by credit card directly through the Site. Sartorialionora.com accepts credit cards from the VISA, Mastercard and Maestro circuits. Accepted credit cards are, in any case, indicated in the footer of each page of the Site. The total amount owed by the user to sartorialionora.com is charged at the time of order transmission.

PayPal (or Cards through Paypal)

PayPal, an eBay company, is a fast and secure payment system. Once you have selected this payment method and then clicking on “Confirm Order” you will be redirected to the Paypal.com site where you can choose between:

Make the payment with your personal Paypal account – (The amount of the order will be charged to your PayPal account upon completion of the transaction); Pay with any credit / prepaid card (Visa, Visa Electron, Postepay, PayPal card, Mastercard, American Express).

Payment by PayPal or Credit Card speeds up order shipping times, because the transaction is verified instantly and your order goes straight to processing.

Payment by bank transfer

If you choose bank transfer as a payment method, you must make the transfer at the time of the order. You will receive the bank details to make the payment in the order confirmation email, if you have not received the email, check the spam box or contact customer service to check if the email address entered is correct. they will be sent only after accreditation.

sartorialionora.com does not accept CROs and payment slips to guarantee the bank transfer. Your order will remain in the “Pending” status until sartorialionora.com systems notify the bank transfer accountant. Payment by bank transfer does not ensure the same speed as other payment methods: the shipment of products is postponed by 24 working hours for national transfers and from 3 to 6 working days for international transfers.

You must enter Name, Surname and Order number in the reason for the transfer, for example: Mario Rossi order 100001548.

How can I find out if the payment was successful?

You should have received a confirmation email and a summary of the payment from sartorialionora.com to the email address you entered. Receipt of the email confirms the success of the order.

if you paid via PayPal or credit card you will receive a second email from PayPal or Stripe confirming the successful outcome of the transaction;
if you paid by bank transfer you may receive a communication from your bank;

Didn’t receive one or both of the confirmation emails?

Ask for more information from the Customer Service of sartorialionora.com.

Does sartorialionora.com keep credit card data?

No, sartorialionora.com is never aware of your credit card data because these are transmitted directly to the institutions that manage credit card or PayPal transactions.